Certain business emotions are not healthy for your business. Although it can’t be denied that as humans, we do feel a variety of emotions. And they are not always pleasant.
We all know that running a business is not a walk in the park. There are times when things become so challenging. Feeling a little fear, sadness, or frustration can affect the decisions you make for your business. But please don’t reach the point where you would give up.
There is no situation where emotions are NOT at play. In fact, when it comes to decision making, a little emotion can be good. Even though they might seem unpleasant or unproductive, some business emotions can spark great decisions.
In general, a little too much business emotion or financial emotion can be bad, which is why experts warn us how business emotions could be detrimental to your business health.
Why Understanding Business Emotion Is Necessary For Your Business?
Emotional states guide the brain’s processing. Business emotion and financial emotion have the power to affect teamwork, customer satisfaction, manager-employee relationships, employee retention, and business planning.
Imagine the times when you went to work extremely angry because of someone who pissed you on your way to work. The man shouted at you for no reason. He got on your nerves that it totally ruined your mood. When you arrived at the office, your secretary was telling you about today’s meeting preparations, you found out she missed one minor thing, and you unnecessarily yelled at her.
Minutes later you got an email of complaint coming from a valued client, but because you were in a bad mood, you replied to the complaint harshly. Which later you might find out, that reply resulted in broken business deals or unrenewed contracts, lost customers, etc.
So you see, your emotions play a huge role in how you behave with people involved in the business, and eventually it also influences the business decisions that you make.
Oftentimes, making business decisions are crucial that apart from considering our emotions, we may also choose to seek help from coaches who know the industry better, coaches who are equipped with proper training and certification, and coaches who know and understand the struggles of their clients.
Coach Doug Durie can help you sort out the business emotions you might be having, help you utilise them to your advantage, and work with you in crafting out the success plan for your business.
And know more about the coaching program that we offer here.
What Business Emotion Can Be Good or Bad for Your Business Decisions?
While emotions really cannot be avoided and they’re naturally a part of being human, there are certain business emotion or financial emotion that could impact your decisions or the team’s decision making process either in a negative or a positive way.
Anxious, Stressed, Worried, Confused, Unsure
These emotions generally feel bad, and sometimes unhealthy. But you can utilise the power of these emotions especially in making business decisions. Of course not when these business emotions are extreme, but they can also be a source of motivation to make a change, or to find alternative solutions.
It’s indeed true that if your team does not feel at least a bit stressed or confused by situations, there’s a huge chance they’re not trying hard enough.
As long as these emotions still do not reach an unhealthy, toxic level, you can utilise them for more productive outcomes.
Hopeful, Interested, Curious, Excited, Inspired
Who wouldn’t like to feel good emotions? Individually, these can keep us going and push us for greater success. However, the problem is not how they feel, but how they can influence the decisions you make for your business.
On the one hand, these decisions are really great and they can put everyone in a happy mood. But there’s a huge tendency to suffer from ‘fabulousness paralysis’ where the team is excitedly exploring different directions but are not moving the decision forward.
On the other hand, if the right catalyzing person or event strikes a spark to push the group to rush forward, the team might dismiss real risks ahead. They can fail to take into account other options and thus make disappointing decisions.
Confident, Satisfied, Pleased
These business emotions are great in creating a solid team which is a great asset when unexpected events happen. But these can act as double-sided feelings. These can set the positive vibes in business but at the same time can be a hindrance in decision making.
These can form a great team but deliver poor results. A confident and satisfied team entertains only a few alternatives. They do a poor job in analyzing what other options they have.
The team loses their sense of innovation and this only gets worse in the long run.
Irritated, Angry
These are negative business emotions that have a huge impact in business decision making. Anger damages the team’s decision making process especially when everyone is angry at the same time. When feeling irritated, people tend to dismiss each other’s opinions. This makes it harder for the team to reconcile and see less of their individual weaknesses.
Anger limits our view of the world and focuses only on our own feelings. This results in discontentment since different people are angered by different things. Angry teams tend to rush decisions because they focus more on unnecessary information. These emotions can blind the business people to see only the immediate solution without considering the potential risks involved.
Here are some tips to handle business emotions.
It takes a lot of effort for every individual to control or manage their emotions. Most of us find it hard to function fully when faced with a negative business emotion or financial emotion. In a business where we interact with different people, it is difficult to just dismiss business emotions especially those that make us feel bad.
So, what should you do to handle these emotions? Here are some tips for you..
- Improve your emotional intelligence. This is your ability to be aware of your feelings and react to things. When you master your emotional intelligence, you can make your emotions work FOR you and not AGAINST you.
- Take a close look at what you feel. You can do this by meditating before making any decisions or actions. You can also write things down. It is said that when you write your emotions, you lessen their intensity. This mellows down your emotions and tempers your reactions to other people’s emotions.
- Ask yourself why you feel the way you do. When you know the cause of your emotions, you can better think and react on what you should do to those feelings.
Your business emotions can really influence your business, either positively or negatively. So it’s up to you on how to manage them more effectively.
Great news is, you can also seek professional help from coaches who can guide you in making better decisions for the growth of your business. Check out Doug’s coaching program to find out more.
If you’re interested, schedule a discovery call with Doug Durie, and see how else we can help empower you and bring out your success.
